we have:

client -> relay -> nwc -> node -> nwc -> relay -> client ; and nwc -> relays -> zaps

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Yes, I am aware of the flow. I suspect the issue is mainly at client->relay->NWC point. Likely relay->NWC. Connectivity on mobile is unstable and may get into some sort of lockup timeout. I am sure there are cases where NWC-> node may have problems, but I haven’t seen those on my node at least. 🐶🐾🫡

the mobile connectivity one is interesting. I don’t know how clients behave there… this is something I need to test more.

Try going into different states of the app. Open, put into background, switch connectivity (cell->wifi or wifi->cell), bring it back into foreground. And any other scenarios. Maybe use other apps while client in bg. 🐶🐾🫡