i got an email from them today. haven't used them in months. xapo is the only neobank not completely crap, and they aren't EU... independent UK territory gibraltar.
i learned that one can do almost every bit of shopping at the franchise stores in this place with bitrefill sourced vouchers now though, at least, with the better ones anyway.
i gotta shell out quite a fee to xapo to keep using them after this month too... 3 months trial then you gotta pay 150$ to keep it for a year after that.