If we are talking about US ETFs, you are correct.

If you are not a market maker for that security, which no individuals are, then you must buy shares of the ETF on the secondary market, usually through a brokerage, using fiat.

“In kind” redemption, if allowed, is only for the market makers who are creating or redeeming shares.

NFA

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So what do you think? Did he sell his BTC for fiat, just to then change it back for pieces of paper?

That would be absolutely wild.

He must have sold then bought etf. Weak sauce.