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Replying to Avatar rabble

After months of every sonos user suffering from an app “upgrade” that made their speakers unusable and begging the company re-release the old version, the company doubles down. Sure the apologized for the mess but they think this new can be fixed with adding features. This will go down in history as a case study for you can kill a company by redesigning your app when you’ve grown to at best ignore and more likely hate your users.

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radii 1y ago

I want to read the case study so badly.

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