That center no longer exists. The director shut it down over a decade ago.

There was a non-compete agreement.

After the non-compete agreement's period had elapsed, a new center was opened.

I've helped out there a few times but that was years ago.

As far as I know, the director is still excellent at diagnosing, profiling, and teaching when it comes to students but the director has other issues (emotional, political, social, and financial issues to name a few) that compel me to avoid the new center.

You're right that scaling was a major issue with which we had to contend. The scaling requires high quality teachers who are well trained, observant, and insightful. Obviously people like that are not typically interested in working for $15/hour with no benefits. That meant we were stuck trying to develop talented high schoolers to serve as classroom instructors which worked but, understandably, led to significant rates of employee turnover which means new trainees and more time sunk into training them every few years.