I used to think “devs not caring about users” was just truly indifference… but after seeing how hard it is to build an app with an empathic approach, aka:

viewing the app through the lens of different personas, how that informs how you design features, collecting user data and designing user stories… I definitely have more empathy towards both users *and* devs now. You don’t know what you don’t know.

This was never anything I was exposed to at previous jobs, but i’m starting to believe it’s one of the most important things.

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