Hey! Sorry to hear about this. Please send us an email at support at Coinkite dot com and we can see what we can do to help.
nostr:nprofile1qqs9v9et20mnqagtgrnrc5qmzcrgmkt2y3087p23vawqlmyczlhfdcqpzpmhxue69uhkummnw3ezuamfdejszxmhwden5te0vejk2ern9ehx7um5wghxyctwvshhq6trwvq3vamnwvaz7tmjv4kxz7fwdehhxarj9e3xzmnyrwt363 nostr:nprofile1qqsw3znfr6vdnxrujezjrhlkqqjlvpcqx79ys7gcph9mkjjsy7zsgygpz4mhxue69uhhyetvv9ujuerpd46hxtnfduhsz8thwden5te0dehhxarj9ekh2arfdeuhwctvd3jhgtnrdakj7qgkwaehxw309ajkgetw9ehx7um5wghxcctwvshspg7dju My Q has already started to not recognizing the QR code scanner sometimes. It says "Scanner missing" when trying to scan a QR code, the red light not visible. I have to power it off and on again when that happens.
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