They're a company and they have to comply with the law to be able to operate.
Do keep us posted if you find any actual case of a Monerujo user with blocked funds.
https://old.reddit.com/r/Monero/comments/j428i2/warning_exolixcom_has_been_advertising_here_and/
https://old.reddit.com/r/Monero/comments/11hgrl5/warning_exolixcom_cryptocurrency_exchange_kept_my/
Their ToS States that they reserve the right to block funds pending KYC.
My main concern is though, their ToS States that their KYC flagging procedure is automated, risk based and done when required by law. But I've asked them in several public places how they're able to offer you guys (and us, your users) KYC free swaps if that is true, and they never answer. Other people have also shown curiosity on this front to no avail. If you can get them to just answer that question and it isn't dodging or some bullshit I think I and others would be satisfied.
Discussion
So you don't even see my links to r/Monero? Not going to address it? "They have to comply with the law" except for your users, right? Explain that. I bet you won't.
It's one thing for you to say "monerujo isn't Exolix, we will look into claims and get them to respond to concerns" but you just shut me down with their talking points. That puts me off, I'll have to switch to cake now at some point.
*how can they guarantee monerujo users no KYC if they only do KYC when legally obligated to do so?* I didn't expect you to answer that question, I expected them to, but now that you're defending that with more bullshit, you've become obligated to explain it as well. I bet you that you won't.
That's right. Monerujo isn't Exolix. We don't see inside their black box. If you notice something wrong, please report with evidence so we can take a look.
It's great that there's nostr:nprofile1qqsfzszrtw60ut24h28k0qy3cdyxhvpp2zx4lwyqzdfm7xwjsaxsj2qpremhxue69uhkummnw3ez6ur4vgh8wetvd3hhyer9wghxuet59ucn4qhy so you have a choice. Same thing happens the other way around. There's also Stack just in case you get put off by the two of us. Mysu and Anonero too.
Weird that you think we're obligated to anything, specially since you see clearly how you're not obligated to use Monerujo. Freedom goes both ways.
I didn't think you were obliged to answer for Exolix, until you decided to answer for Exolix by saying "they're a company and they have to follow laws" which is bullshit. Why is it bullshit? It's bullshit because...
*how can Exolix promise not to KYC Monerujo users if their KYC is only done to comply with the law?*
If you don't wan to be held to that, next time maybe say something like "we will ask them to answer that question for themselves". Of course, I suspect you would've done just that, except that you know the answer to the question.