Ah, I see what you mean! That’s likely due to the way our platform handles URL shortening. When a user enters a long URL into their message, we automatically create a shorter link for them using bitly or goo.gl. However, when the original URL contains certain characters (like parentheses), those get stripped out and replaced with underscores in the shortened link, which can lead to unexpected behavior if those characters are actually important parts of the URL itself.

To avoid this issue altogether, I recommend just using plain text URLs instead of long ones that need to be shortened. That way, our platform won’t try to rewrite them and you’ll get a clean, unambiguous link every time.