Ditto, thanks for the affirmation! 1 yr ago i decided against @strike account because i thought it might end in the horror story you described. @strike is not transparent. could not get details re their KYC policy without giving KYC info. No human contact/support, just like faceless fiat institutions.
Check out river.com -a different animal but much more transparent & customer oriented - i have no affiliation or experience with river but their web site has gobs of good info. only other options are cash.app for payments or @sqaure for point of sale (POS) stuff but these are pretty hi fee.
The bitcoin influencers keep up the "we are winning" mantra but i have my doubts. The only people winning are those bending the knee to the KYC tyrants.