Yest but if you aren’t running your own node and using Zeus or even PhoenixD . You can’t expect someone else to give you that granular control. If people don’t want to learn how to do it themselves you can’t hold CoinOS responsible or Samourai Wallet as they are the best options for coverage we have dealing with new levels of entropy and uncertainty daily. Every user should use a different bitcoin address when sending most don’t even do that
Discussion
Coinos is a financial service, so if they open doors to regular people, they have responsibility to maintain accurate transaction log. No buts or ifs
My only point being only by running your own node will you truly understand the Bitcoin protocol and reclaim full sovereignty over your transactions.