Although nostr:nprofile1qqsyv47lazt9h6ycp2fsw270khje5egjgsrdkrupjg27u796g7f5k0spr4mhxue69uhkummnw3ez6ur4vgh8wetvd3hhyer9wghxuet5qydhwumn8ghj7mn0wd68ytf39ehxymewv9hxwctwdyhxxmcle4rs5 has not publicly responded to the criticism, its terms of use state that it may deduct the entire balance from customers' wallets if their accounts have been inactive for more than 12 months.

The text notes that users were notified about this change over a year ago.

“To effectively manage these inactive accounts, we reserve the right to deduct the entire remaining balance from an old Alby (legacy) shared custody wallet after 12 consecutive months of inactivity, defined as the absence of completed transactions during that period.”

“This fee applies only to inactive old Alby (legacy) shared custody accounts created in 2023 or earlier and does not affect active or inactive Alby Hubs, fee credits, or other wallets linked to an Alby account,” the text continues.