Replying to Avatar Maria2000

%$#xxx@&%#%. WTH has happened with customer service anymore?? I tried to make a change on our AAA svc acct, could not find what i needed online. Called the number they listed, had to talk to a robot, got put on hold for 30 mins, then the moron on the phone says he's not authorized to make the change. By this time i was so frustrated i just cancelled the damned thing. AAA service used to be good, because i called them a couple yrs ago, and had a great experience. I'm just not putting up with this shit anymore. 😡😡😡

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kidwarp 1y ago

They have decided robots phone systems are the best for customer satisfaction as the robots don’t get angry at you for being customers and calling them so they have to do a little work

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