Replying to Avatar Ben Rice

Ensure you have enabled tracking on BOTH ZBD and the any games you download. Without tracking no rewards will be paid as we can’t link your user to the game.
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GamerGranny 2y ago

Thank you, I did that. I noticed shortly afterward that Empires & Puzzles is off the list. Dice Dreams isn't rewarding either. 😢 I know this is new and there's bound to be bugs, I'm just so thrilled we (iOS users) finally get Playtime too! 🥳🎉

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Ben Rice 2y ago

I’ll take a look later at your user, but please give it up to 24 hours for rewards to come in. Does it show as completed in the ZBD playtime browser and you didn’t receive the payout? Or it’s not showing as completed at all?

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GamerGranny 2y ago

Not showing as played/completed. And I'm sorry, it's Monopoly Go not Dice Dreams. Thank you!