Instagram’s Purge of Taylors (not Swift) Shows a Customer Service Divide

Hi everyone, it's Aisha in San Francisco. Instagram’s customer service is great for Taylor Swift. For other Taylors? Not so much. But first… #press

https://www.bloomberg.com/news/newsletters/2023-08-31/instagram-s-customer-service-is-better-for-taylor-swift?utm_source=press.coop