I have only ever owned Trezors (Model One and Model T). They work fine, and they’re compatible with a lot of software wallets. On the other hand, their current models lack an air gap. Instead, you have to connect them to a computer using USB. I don’t think any mobile phone apps can connect to them. And, of course, Trezor is lately reviled for their coinjoin partnership with zkSNACKs.

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I should add that the Model One doesn’t support Monero, which was my main reason for buying a Model T.