Re: the second, maybe, that seems to be the story he's telling, but ... I don't think so. There's something very different going on in the psychology of people who are long time, knowledgeable bitcoiners, but can be persuaded (without violence) to hand over a seedphrase. I remember being shocked by this in the Junseth interview.
Discussion
Yep it's difficult to understand. I just got the feeliing it was someone who bought a long time in the past and beyond using a hardware wallet hadn't taken that much time to really know how things work. Trying to recall how the original trezor one backup process worked now... It might have been somewhat open to attack (or primed people for it) with the device not having it's own screen and most users probably using the trezor website wallet.