they seem to be looking for this kind of option, and call it 'high risk anonymous payment processor' - any ideas how to direct them?
answering myself: they accept btc but only on-chain, there is more information in that regard there
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I only found XMR address. Will have a look again
there's a problem with these payments, but you'll only see it going forward, yes you can cancel
tl:dr they don't care about this, imo because none pesters them enough