I wouldn't use them again. Has the amount of sats been locked in? What happens if BTC goes 3x from here? do you get today's rate in sats on the day of your withdraw?

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🤦🏽‍♀️Omg… I feel so bad for having no idea

Don't! You've learned something and now you can find another provider where you can deposit, buy and withdraw to your own wallet. It's part of everyone's journey. I did a lot of dumb things in my early days.. true story LOL