Thanks for getting back to me; what do you mean by the redemption step, and how do I use this

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Settings > Lightning address. Then you’ll see the payments show up on that screen as you receive them

https://docs.zeusln.app/lightning-address/intro

Then you must not be using an LND based backend

Ok I'm using lightning core on Umbrel as lightning node would not work with your app or at least I was unable to send it up

Try LND with Lightning Node Connect or Tailscale

ZEUS Pay doesn’t work with Core Lightning

https://docs.zeusln.app/for-users/remote-connections/umbrel#using-lightning-node-connect

Thanks ever so much really appreciated