After updating to the latest release I got this. Never works now. I tried to restore on another device with my seed phrase and the federation with my sats on new device does not appear...... What should I try? Where should I share the logs thanks.
Discussion
Hi Ivan - We are here to help 💪 - Please send us the logs here: https://support.fedi.xyz/hc/en-us/requests/new
Thanks. I used your chat support on the site and person was helpful directed me to do that. So I sent the logs there. I only had 7000 sats in there not a big deal just figured I'd report it so it doesn't happen to other people
We appreciate you flagging and sharing your logs with us.
We’ve identified the root cause of the bug & will be pushing out a fix soon.
Also know that your sats are safe - reliability is paramount for us regardless of balance size 🙏
nostr:npub1uq70uqgas9pyhds2zt57kr9se8rg3s68ztphjnq82ts8rzeknmeql7u0c2 Team have been great with communicating with me. The newest update to the app fixed my issues. If you ever need to recover federation funds on a new device follow these steps.
1.Download App
2.Recover using your recovery words.
3. Go to community and try to add federation you previously had funds on
4. There will be a Recover from scratch toggle on the bottom now make sure to toggle that on and the recovery process will begin.
