I think it really comes down to their technical competency and willingness to learn.

Bitkey has a great UX for newcomers, but isn’t ideal when it comes to UTxO management. They have some pretty compelling recovery features also, and don’t require a seed phrase. However, there may be privacy implications depending on Block’s infrastructure setup.

Coldcard or Passport offer a more traditional experience, but definitely require a steeper learning curve.

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Thanks yes, I’m not a fan of Bitkey requiring biometrics and not having a screen to confirm the address afaik.

Was wondering about Bitbox and Keystone, ever tried those?