its “easier” with pervasive analytics that tracks what all users are doing and where they get stuck. but we have a stance against that so we have to do it in person instead with random people. It’s very time consuming and iteration cycles are slow.
Discussion
100% understandable. If you didn't add one, you could add a report issue form/message. User voluntary action in this case. Commendable stance on not collecting user data!
The large majority of people do not give feedback unfortunately. They just check out the app, see nothing for them, and leave.
For everything else we have user test groups and feedback on nostr, but even that is pretty sparse at the moment.