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Dee
1641df9606e03f0ce852c8b2b5ba68a5691a8b8cceb8e256d0a757e83bfb9849
#Bitcoin Support Specialist @Coinkite 🇨🇦 #CalculatorCrew ⚡️ Shadowy Super Coder
Replying to Avatar stl1988

nostr:npub1az9xj85cmxv8e9j9y80lvqp97crsqdu2fpu3srwthd99qfu9qsgstam8y8 My Coldcard Mk4 just broke. It doesn't go beyond the screen that shows the firmware number. I also tried that recovery disk image (the "rarely used" one), but nothing happens...

Hey! Sorry to hear about this. Please send us an email at support@coinkite.com and they will see what they can do to help.

Hey Codex! Sorry to hear about this. Please send an email to support@coinkite.com and they will get you sorted.

Hey Robert! Sorry to hear your having issues regarding setup. Feel free to send us an email at support@coinkite.com and we will gladly help you out. Cheers!

I am the legit Dee. I will never ask for your seed words or any sensitive information

Replying to Avatar Mabardino 🍀

nostr:npub1az9xj85cmxv8e9j9y80lvqp97crsqdu2fpu3srwthd99qfu9qsgstam8y8 hey man, just wondering how long after a cold card order is it expected to be processed? I placed one 8 days ago and it still says processing🤔

Hey Ahmed! I can take a look at how far along this order is if you’d like. Just DM me your 16 digit invoice ID and I’ll take a look.

Hey! Sorry to hear about this. I can take a look and give you an update if you’d like. Just DM me your 16 digit invoice ID.

Replying to Avatar joe

nostr:npub1az9xj85cmxv8e9j9y80lvqp97crsqdu2fpu3srwthd99qfu9qsgstam8y8 I know someone that ordered a coldcard a month ago and still doesn't have it. Showed in stock during order, and after order got a confirmation that it would ship in 4-7 business days. Contacted them today to find out wtf is going on and they said will ship next week.

Last time I suggest a coldcard. Really bad service. Should not show in stock if you are backordered, and when you can't fulfill a self set obligation you need to contact the customer not wait on them to contact you.

Hey Joe. I can understand your frustration and apologies for the delay. We have a high volume of orders currently and we're shipping them out as fast as possible. I will personally check on this order for you. Shoot me a DM with your 16-digit invoice ID and I will do what I can to get this order sped up.

I think a good goal in life is to get to a point where you stop staring at the bitcoin price 24/7

I think I got 10 sats

This thing on? 👀

#zaps⚡️