El Flaco
4ffb87a974bbb52fcac737b79c295c047d91aced8923b0b858df7cad2281157f
imagine peace
I've encountered this in other areas with Google many times. Google is not a monolith, very different treatment from shift to shift, account manager to account manager. You'll have to appeal and escalate, which is time consuming and frustrating. Or you have a contact who can accelerate things