nostr:npub1lzz05275zkk6zwuzel45jusr74ftyyuah8zll8vl09k98w8smy7qedjhl3 Well yeah, even after you remove the nail, you still have a flat tire to deal with.

nostr:npub1cmgqvz7xr07euwkum3mjghjqcu4d3k2fcyf6g4uwwe5ggnd6fetq0wrzd2 My recommendation to admins is that no matter what, don't make it a one person show, even if you have to create sockpuppet moderator accounts to give the appearance of a team enforcing the rules.

Bullies target individuals. They rarely go after groups. Having a team that you're part of not only gives your actions greater authority, but also provides you personal plausible deniability for unpopular decisions. Ideally, communication to your users should be done by the voice of the moderation team, not the admin account. Keep the community management as separate as possible from the technical workings of the site, and keep your interaction with users through the admin account to a minimum.

Context: ran a non-profit publishing website with a public forum for 12 years before burnout caught up. I would have only lasted one if it weren't for the excellence of our moderation team and their ability to help mitigate the toxicity and spam.

nostr:npub1cmgqvz7xr07euwkum3mjghjqcu4d3k2fcyf6g4uwwe5ggnd6fetq0wrzd2 glad to hear it. You'll probably be fine if you've got less than 1k actively posting users. This would probably be a good time to start identifying those users you have that would make good community managers, so that if your instance does scale unexpectedly, you have some backup help in the works.

nostr:npub12s664gw8hufpkexvm9fq069482wkr2rv6fkm6lr4pwjrexsx38eq2yv20q - your work deserves the praise - you write with the stillness of a deep heart and wise eyes. I run a new magazine/community over here on Kbin, The 13th Floor, and just wanted to invite you to post your work there if you're so inclined - your talent would be most welcome, and you're the first on my list of Fediverse invitees.