Why Customers Leave Platforms — and How to Retain Them https://hbr.org/2023/08/why-customers-leave-platforms-and-how-to-retain-them?utm_source=dlvr.it&utm_medium=mastodon #DigitalTransformation

ICYMI: Investing in Your Company’s Physical Risk Resilience https://hbr.org/2023/08/investing-in-your-companys-physical-risk-resilience?utm_source=dlvr.it&utm_medium=mastodon #DigitalTransformation

Measuring Your Long-Term Strategy’s Short-Term Success https://hbr.org/podcast/2023/08/measuring-your-long-term-strategys-short-term-success?utm_source=dlvr.it&utm_medium=mastodon #DigitalTransformation

ICYMI: Research: When Leaders Disclose a Chronic Illness at Work https://hbr.org/2023/08/research-when-leaders-disclose-a-chronic-illness-at-work?utm_source=dlvr.it&utm_medium=mastodon #DigitalTransformation

How to Give — and Receive — Critical Feedback https://hbr.org/podcast/2023/08/how-to-give-and-receive-critical-feedback?utm_source=dlvr.it&utm_medium=mastodon #DigitalTransformation

Switzerland unveils money laundering clampdown

https://www.ft.com/content/df844f3a-a2f3-44f3-a16a-c525ad86d170?shareType=nongift

ICYMI: Ask Sanyin: Why Can’t We Get Meetings Right? https://sloanreview.mit.edu/article/ask-sanyin-why-cant-we-get-meetings-right/?utm_source=dlvr.it&utm_medium=mastodon #DIgitalTransformation

Generative AI at Mastercard: Governance Takes Center Stage https://sloanreview.mit.edu/article/generative-ai-at-mastercard-governance-takes-center-stage/?utm_source=dlvr.it&utm_medium=mastodon #DIgitalTransformation

The involuntary criminals behind pig-butchering scams https://www.technologyreview.com/2023/08/30/1078663/pig-butchering-scam-human-trafficking/?utm_source=dlvr.it&utm_medium=mastodon #Culture #China

The Download: internet scams, and the ethics of brain implants https://www.technologyreview.com/2023/08/25/1078417/the-download-internet-scams-and-the-ethics-of-brain-implants/?utm_source=dlvr.it&utm_medium=mastodon #TheDownload

A look at Smart Answers, an AI chatbot trained only on Macworld, PCWorld, Tech Advisor, and TechHive content, and offered to the outlets' readers on August 1 (Mia Sato/The Verge) http://www.techmeme.com/230827/p3?utm_source=dlvr.it&utm_medium=mastodon#a230827p3

Job titles of the future: Chief heat officer https://www.technologyreview.com/2023/08/23/1077690/chief-heat-officer/?utm_source=dlvr.it&utm_medium=mastodon #Climatechangeandenergy #climatechange

A look at Smallville, a virtual village populated by AI chatbots, built by Stanford and Google researchers to create a society with "believable human behavior" (Oliver Roeder/Financial Times) http://www.techmeme.com/230826/p5?utm_source=dlvr.it&utm_medium=mastodon#a230826p5

A look at the UK's new DARPA-inspired Advanced Research and Invention Agency (ARIA), which has a four-year £800M budget to invest in breakthrough tech like AI (Clive Cookson/Financial Times) http://www.techmeme.com/230826/p7?utm_source=dlvr.it&utm_medium=mastodon#a230826p7

WordPress.com debuts a 100-year domain name registration for $38K, offering managed hosting and 24/7 customer service; domains are typically capped at 10 years (Roger Montti/Search Engine Journal) http://www.techmeme.com/230826/p6?utm_source=dlvr.it&utm_medium=mastodon#a230826p6

Linus Tech Tips founder Linus Sebastian addresses errors and ethics but not sexual harassment claims, responding to accusations that prompted a production pause (Wes Davis/The Verge) http://www.techmeme.com/230826/p9?utm_source=dlvr.it&utm_medium=mastodon#a230826p9

Hackers breached WebDetetive, an Android spyware app used mainly in Brazil, and deleted data on its victims; Poland-based LetMeSpy was similarly hacked in June (Zack Whittaker/TechCrunch) http://www.techmeme.com/230826/p8?utm_source=dlvr.it&utm_medium=mastodon#a230826p8

Stephen King reflects on his books being used for AI training, arguing the sum is lesser than its parts, so far, as creativity can't happen without sentience (Stephen King/The Atlantic) http://www.techmeme.com/230827/p2?utm_source=dlvr.it&utm_medium=mastodon#a230827p2

A Pepe memecoin team member says three ex-colleagues stole about 16T Pepe tokens worth $15M from the project's multisig before selling them on crypto exchanges (James Hunt/The Block) http://www.techmeme.com/230827/p1?utm_source=dlvr.it&utm_medium=mastodon#a230827p1

Maui County is suing Hawaii's electricity company over the deadly fire that leveled Lahaina, alleging the destruction could have been avoided if power lines had been shut off.

https://apnews.com/article/maui-hawaii-wildfires-electric-utility-c3513c2f8e451df6dab2e59a6c2f670d