If you have “Enhanced Privacy” enabled that’ll cause all the relays to have red dots because you’re not connecting to them directly.
Discussion
Thanks for the response. I do not have that enabled. And as of right now, I'm seeing green dots again, but i still can't load my profile. I can see everyone else's content and profiles, but I can't view my own. Visiting my npub from Snort or Iris works fine, but Primal simply won't load my profile for my npub. Every other profile I try loads just fine except for mine. I've tried on multiple devices and I've cleared all of my settings and restored my account, but the behavior is the same. I can change my settings, edit my profile, etc but I can't actually view it. I'm connected to 10 relays and my content is viewable through any other client other than Primal's website. This feels intentional, like Primal has "blocked" me.