It drops messages without informing the user. Every time someone replies to that with, "It's much better now.", I find that same bug within 24 hours. Apparently, it's due to a design flaw, and won't be fixed unless the architicture is redesigned.

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Haven’t had such issues 🤷‍♂️

You might have without realizing it. It's obvious in group chat. In a one-on-one conversation it either doesn't happen, or it's harder to detect being that you may think the other person doesn't have a reply.