I like people and businesses that go an extra step beyond what is required - not because it’s more likely to generate a sale or lead to a nice impression but because it’s just the right thing to do - to provide more comfort, enjoyment, convenience - even if it unnecessarily eats into profits.

Reply to this note

Please Login to reply.

Discussion

agree

Treat customers better than you expect to be treated and you never have to apologize for charging what you are worth.

It’s a great way to live.

Reigniting the human connection. This is critical. Rebuilding what we lost as a result of lockdowns and hysteria.

We didn’t have any lockdowns here :)

✊ I’m glad for you and envious at the same time!

Lockdowns sound insane.

If a business has shareholders it would be illegal to do this. #CapitalismIsAFailure