Some people don't test their shit. Let me know if any of this rings true.

Most apps have a hard time detecting QR codes in certain conditions:

1. There is no white border, a few pixels thick around the QR code

2. It is using "dark mode" so the blocks are white and the background is dark

3. There isn't much contrast or it is using fancy colours... black and white, just do it plain.

4. There is dirt on the screen or the digital screen looks a bit fuzzy on camera.

If you can, use your native camera or a qr scanning app and check what it reads, you should be able to copy and paste whatever it says into your favourite wallet.

If it isn't a long random looking string of characters beginning with lnbc..., then report back, that's gonna be an interesting thing to explore further.