Glad to hear your mom is getting better Shashue.
I'm trying to untangle what a client needs right now. Maybe some writing or a walk when I cut free of work. It's looking to be a really nice day.
Discussion
It's all about incentives. 😂🤣 My mom does not like being told what to do (I wonder where I get that from). So her motivation is to get "this dude" (me) out of her face.
What are your clients challenges? Mine currently is getting her voice back. So today I played some old voicemails that she's left for me (some over 5 years old). There were some grunts and moans and she excitedly did the tongue exercise (I know, sounds kinky) but her speech therapist showed me what she needs to do. Poking her cheeks with the tongue and swishing mouth wash from both sides of her mouth, etc.
I'm in account management, so I spend most of my time researching and understanding business needs and how to apply my company's software for the best outcome. Some clients, like this one, are not especially technical and they think that software is a magic wand. So I have to temper their expectations and foster a constructive dialogue.