Yes. Unfortunately if you’re moving from the lightning option to in-app you do have to wait until it expires. But you do keep your number/date you joined regardless. We’re working to improve this flow lol

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Thank you Vanessa, have a nice day 💜

You too!

I try to renew but the payment don’t seen to processs

Hmm. You’re trying to renew in-app? Any other details you could provide would be helpful so we can debug :)

Yes in-app

And what issue do you run into after this screen?

None i press the « X » and my account still flagged as expired

Mr Daniel can you look it up please ✌️

Looking into it!

Thank you sir

I sent you a DM with some more info to resolve the issue!

Thank you, it’s resolved !

Thanks for confirming and for your patience! Please don't hesitate to ask us if you need help with anything else!