When someone asks for tech help, the most rude way to respond is to not address their issue, and tell them they need to change their operating environment (OS, browser, protocol, etc).
Discussion
1st thing is: did they turn it off and on again?
2nd is: are you experiencing a power outage?
3rd is: no, I don't support that...(os, browser, protocol, etc)
At least your scenario has two steps of actual troubleshooting 🤣
Dude, all day. "Pfft, your problem is because you're using windows. You should use linux."
Okay but the company im working for uses windows machines so get off your high horse, Captain IT.