Took me 2hrs to change a 2FA phone number for a legacy bank account bc their broken system couldn’t send text messages when requested (got them all at once 70min later on 5th attempt).

But the DUMBEST part…

They sent the confirmation of phone number change to the NEW number 😆

These are the same idiots telling you to KYC & perform all sorts of other security theatre online.

🤡🤡🤡