I need to do more research and gain a better understanding but from my limited understanding, all content for Primal users is fed through a Primal cache, meaning users don't interact directly with the relays. do you know better?

I posted an explanation of this a few weeks ago that might be useful. The cache does add a “centralised” component to Nostr but likely results in a smoother more consistent experience for Primal users. I personally prefer to use other clients but each client has its own advantages and disadvantages. If you aren’t happy with the experience you are getting with Primal the I’d suggest trying other clients.

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