wells fargo bank customer service uses voice biometrics to identify customers over the phone. the automated service says, "say, my voice is my password. please verify me". what could possibly go wrong in the age of ai? smh
Here, the main bank uses facial recognition to “provide better service to its preferred customers”
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Ah, and the preferred customers don’t know that…
terrible, but unfortunately not surprising they want to keep tabs on their whale clients
