“it seems like a few transactions have been missed recently”
Two things:
1. Test new features like this internally and with users who are aware there may still be issues, seems like this one wasn’t ready for launch. The bc1 format has been around for a long time and there’s no way nostr:npub1du8vg3lqmfddfwdr52h08etty3speg45dttmyvup6x2pqq5jxf6qdhu524 could have known this was just rolled out.
2. Make #nostr an integrated part of your customer support system. It should be easy enough to do. I imagine a large percentage of your user base is now here.
WoS is an OG player in Lightning wallets and lately there’s been a number of concerns raised about its reliability and future, especially as the push for KYC has been heating up around the world. I’m sure many people would like to see you address this more publicly as your services are heavily relied on around the world, both for easy onboarding into Lightning, and by unbanked communities.
I’d also like to see you either release or recommend a separate self-custody solution so users who keep a significant amount of sats on WoS better understand the differences and learn how to send their balances to their own keys.
Discussion
nostr:npub1hcwcj72tlyk7thtyc8nq763vwrq5p2avnyeyrrlwxrzuvdl7j3usj4h9rq you have done remarkable work so far for the ecosystem. The pursuit of your vision will require to take feedback such as nostr:npub1aeh2zw4elewy5682lxc6xnlqzjnxksq303gwu2npfaxd49vmde6qcq4nwx with utmost attention and the reality a lot of us faced recently as a wake up call. This is the Bitcoin standard and reputation is the actual currency.
Nostriches will always and without fail comment, test, feedback, criticize or praise any new feature or any and all improvement you will try to deploy. You just need to ask and communicate, and if it fails we would praise you for trying.
Looking forward to seeing you around Nostr much more as this is where it all begins.
🤙🏻
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