It might seem like incompetence at the leaf nodes, but somehow the system always finds solutions for its own. You can use AI to dissolve some of the bullshit though. There are often poorly documented / understood ways to leverage the rules
Discussion
I'm a big fan of Good Will Hunting. It's kind of cheesy, but you can also see the broad strokes of Matt Damon's neighbor and substitute father figure, historian and civil rights activist Howard Zinn