Welp, I tried yesterday about four times (and two different ways) to move my Primal wallet balance to my Alby wallet and I haven't been able to. I probably shouldn't have replaced the npub that Alby generated for me when I signed up (I replaced it with my own current npub so that I could use Alby as my browser signer for nsec actions bc al the other signers I had were shite). I can only guess that's why it's not working.
Discussion
#asknostr nostr:npub1zga04e73s7ard4kaektaha9vckdwll3y8auztyhl3uj764ua7vrqc7ppvc
nostr:note12kmtex3l7dkfr3d34pqfc7vmcn5vrypt4zvp0525cfpslvngqsysv85dlk
This may not be 100% applicable as I’m not understanding the issues you are experiencing 100%…
But here is a reply from Alby support which may have some application to you.
“Just make sure you only have one Alby account in the browser extension with your correct nsec keys. If you have multiple accounts, they all need to have the same nsec keys. You can either remove the duplicate extension accounts and keep the one with the original nsec keys, or copy the original nsec keys to the other extension accounts. It’s up to you. This is necessary because we don’t store nsec keys on our servers: they're managed only in the extension. Users with multiple extension accounts but a single nostr profile often face this issue.
Right now, there’s no workaround for this regarding nostr keys, but we're considering future updates to possibly manage nsec keys within Alby Hubs for a smoother experience. However, this isn't under development yet, and we're still exploring how to implement it.”
I definitely only have one. I replaced the npub Albu generated for me upon account creation, and replaced it with my own Primal npub 