Yes it’s less secure than those services

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I wouldn’t say it’s less secure in the wild from a user error POV. In general, it is at the moment since it lacks certain features other services and hardware signers have.

Bitkey feels like the product for the average joe middle-class millennial normie that has a Bitcoin “allocation”, or for older people that get onboarded by their millennial kids.

I kinda like the Bitkey for advanced users for certain use cases. Keep 1-3% for unexpected or emergency situations, where accessing the main stash is too inconvenient or inaccessible in a short period of time.