Roger on that. Ok, so when I actually placed the order I was NOT signed into the site at all. I started from this page... https://shopstr.store/listing/naddr1qvzqqqrkcgpzpu4hc4u8gfxgl88kc3yqawvlfgmhpnqxxday7rgmzzd6sjd5vsvnqpqrjvnrxvuxgefj8yekydrzvycnwdn9vcursvrxxqcxyetzxvmrvvnxxpjkvvee8yekzvfsxgcxydm9xvurwef3x5unvvmrx5urgv3hvcs2f8aj ... and then I paid a 60k sat invoice. After I paid the invoice, the invoice did not disappear, meaning perhaps the back end code did not see it as "paid"..... So in this case I might want to reach out to the merchant, which I can do at this "contact seller" URL: https://shopstr.store/orders?pk=npub172mu27r5yny0nnmvgjqwhx055dmsesrrx7j0p5d3pxagfx6xgxfsv75p3q&isInquiry=true ..... When I go to that page, I just see a spinner, no content loads.... seems like it doesn't matter if I a logged in or not....
Discussion
It shouldn't matter if you're signed in or not to place an order, you can pay without being signing in but won't receive a receipt. Your signing permissions are not set properly if the spinner is loading constantly (I for example just signed in on multiple different accounts with all the signing methods and I was able to view my past orders). What signing methid did you use to sign in (extension, bunker, nsec)?