Yeah that's interesting. What was their reasoning for not giving you the cash? I've dealt with several banks and international wire transfers, they don't like you taking out money but BofA has never outright said no.

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They claimed that they didn't have anyone to open the vault. I had to make a appointment. . .

Wild

I had something like this happen to me for international wire but I just scheduled an in person meeting ahead of time. Good luck man!