Have you ever tried to give a 72 year, half-blind woman, tech support over the phone after she's (somehow) deleted her wifi network from Windows? I just tried for the last hour without success. Had to call my sis to head over to mum's place to sort this out.
Yes, and it’s incredibly difficult without being there. Hope it all gets sorted.
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Usually I manage to help her somehow and I have a remote desktop app installed in your laptop but yeah, today was different. Still not sure what she's done. Waiting on my sis to call to fill me in.
*on her laptop (not sure what happened there)