And we noticed. I bothered me how customers felt like it was a text. Like IDK who you are, we aren't friends, now I have to figure it out by trying to look up your email address, which you probably used a different one to buy the product with. GRRRRR. It makes support so difficult. And people assume youll respond in like 5 minutes because its a "text" to them.

Also Google products on my smart phone. yucky