My new website is bilingual and it's not easy. But it is inconceivable to trade in a country and not be fluent, at least on paper.

It is hard to shout louder on paper when Johnny Foreigner no speako the lingo. I say this as a Brit who cringes at the appalling attitude towards language of many Brits abroad.

I attended a seminar many years ago presented to UK businesses by a linguistics professor. If you think English is the Lingua Franca of the world, think again.

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