If only someone in their support department had warned them this was stupid and risky when they were first set this up years ago, maybe they would have listened…
Oh yeah, it’s Coinbase. They care as much for their support reps as they do their customers, so that’s a big fat nope.
did you used to work for coinbase support?
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He recently mentioned on a pod working for Coinbase, but I forget if he said the department, but probably support 😂
Yeah, I was management. We warned them of this happening when the executive team decided that we should have call centers.
