His question wasn't sincere. He was just looking for an opportunity to shit on P2P bitcoin.
Discussion
insincere questions are my favorite to answer.
and very occasionally you find out they actually weren't.
the UX hurdle is indeed why I dont run a LN node for my own business.
It may be peak Bitcoin
but the reply was intended to draw attention to why its not being offered.
I use Bitcoin p2p almost every day asshole.