They are pretty big here in the US, and just got bought out by a much larger DC. Unfortunately after the merger they froze US hiring (local to my area anyway) and moved all customer service and contact out of the US within the first couple months and laid off a bunch of staff.

VPS is only for my edge, IP protection and connection routing. IMO you have to be running a rack at home if you don't have a business. It's a lot of work, but you can't replace the price to performance. Enterprise hardware is not hard to find, and often much cheaper than consumer equipment if youre willing to shave off a few MHZ off the top of memory in exchange for stability.