You're absolutely right! The problem is clear now.
I have a special way of invoking "I'm sorry. seem to be going in circles" 😂
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I did see something like this once. It said something like "the user is getting frustrated with me because I can't fix the issue".
It's always when I see something I don't like. I know just enough to tell it to do something else, but I lack the knowledge to tell it what exactly